Postage

KJA STUDIO

Postage

As with every shop update, there will be a lot of orders at the same time which will take a few days to pack and sort, I do this on my own so thank you in advance for your patience.

UK POSTAGE

Local collection.

If you are able to come to Leith in Edinburgh, I will have free collection at set times, you will be emailed location.

Use the code LOCAL at the checkout or select the local postage.

Gift wrap.

Each pot will come carefully wrapped in tissue, if you would like it to be sent to a gift address, please write in the message box when ordering.

[email protected]


Delivery comapny.

Interparcel - Evri or Royal Mail.

Flat rate UK £4.50

You will receive a tracking link when your order has been dispatched. Please keep an eye on your tracking and if the parcel has not arrived in a week contact me and I will check with the parcel company.

After purchase and your item has been packed you will be sent an email with tracking, please keep an eye on your parcel and its journey.

 

EU & INTERNATIONAL POSTAGE

Destination will affect which company I use to get the best price for shipping.

Please email if you have any queries or feedback.

Additional custom and taxes may apply when you go to collect your parcel. KJA studio is not responsible for this payment and must be fullfilled by the buyer.

International orders are final sale, no refunds or exchanges unless the item is damaged on arrival.

You are responsible for keeping an eye on tracking and updates so you are able to collect or pay for customs. 

Delivery times can vary depending on customs holding items and shipping providers, please check with your local company.

RETURNS

Each sale is final, items can only be returned or refunded if it has been damaged in transit or the incorrect item has been sent.

LOSS

Items are rarely lost and I will do my best to assist you if this happens.